The CE Shop LLC Terms and Conditions

The CE Shop LLC

ADDRESS

The CE Shop LLC

5670 Greenwood Plaza Blvd, Suite 420,

Greenwood Village, Colorado 80111

 

888.850.0955

The CE Shop - Terms & Conditions - General

ENROLLMENT

Enrollments are accepted via our school website at http://www.theceshop.com/ or by phone at 888.850.0955. The CE Shop does not discriminate based on race, sex, religion, ethnic origin, or disability. Students are required to be 18 years of age or older to enroll in our courses.

REFUND POLICY

The CE Shop is committed to student satisfaction. If you are unsatisfied for any reason, The CE Shop will refund the purchase price of any course if the refund request is submitted within 30 days of purchase, prior to course expiration, and the course is not more than 50% completed.

Regarding Exam Prep Edge, The CE Shop will refund the purchase price of any Exam Prep Edge product if the refund request is submitted within 30 days of purchase and if the initial assessment has not been completed.

The CE Shop does not offer price adjustments on previously purchased items.

REPURCHASE POLICY

If your course has fully expired, you may repurchase the course at 50% off of the current retail price one (1) time. This option is only available for 30 days after the full expiration date of the course. If your course expires a second time, you will have to repurchase the course at full price.

PROMOTIONAL CODES

Promotional codes must be applied at checkout. No refund for an unused promotional code will be given after checkout has been completed. To obtain your promotional code discount, you must enter the promotional code in the box under your total at checkout and click the "Apply Discount" button. The discount amount will then be subtracted from the total amount due.

Promotional codes cannot be combined and are not eligible for use in conjunction with payment plans, extensions, or additional certificates of completion.

SALES TAX

Due to the tax law which mandates that online businesses must collect sales tax in certain states, if your state requires sales tax to be collected, it will automatically be added to the total amount due at checkout minus any donation made to The CE Shop Foundation. In addition, if payment plans are available, sales tax will be added to each monthly payment plan total. For questions, please contact The CE Shop.

TECHNICAL SYSTEM REQUIREMENTS

The CE Shop courses are delivered through a secure and proprietary Learning Management System (LMS). An internet connection is required (high speed is recommended, but not required).

CE HOURS OR NOT-FOR-CREDIT HOURS

When a course is approved for CE credit, the hours of approval will be reflected on the state- specific web page under column headings reflective of the type of credit being given. If the course hours are listed ONLY in the "Total" column, the course DOES NOT carry any CE credit in that state.

PROGRESS, COMPLETION, AND ATTENDANCE REQUIREMENTS

Students must complete 100% of the learning material presented in a course and demonstrate understanding of the material by passing all quizzes and the final exam (where required by the regulatory entity) to receive credit hours for the course. Students not completing 100% of the material will not be issued a certificate of completion and will not receive credit hours for the course.

For courses that require monitored seat time, our online course delivery system manages this requirement.

All course enrollment and completion times are recorded in Central Standard Time. The CE Shop does not have a probation policy in place for courses.

DIGITAL SIGNATURE COMPLETION REQUIREMENTS

Once all required coursework has been completed, students must certify that they were the student/licensee who completed the coursework. This is accomplished at the end of each course, within our LMS. A course and instructor evaluation is also presented at this time to the student. Once certification has taken place, the student’s certificate of completion is sent to the student via an automated email and is also stored in the student's online account for a minimum of five years unless otherwise stated. Any exceptions to these rules will be provided to the student in the requirement details on the web page, email instructions, and/or course orientation and completion slides.

EXAMINATIONS

The following terms apply to exams, unless otherwise stated in these Terms and Conditions:

  1. Unit exams are presented at the conclusion of each unit, with a varying number of questions depending on the amount of content contained in each unit. Unit exams can be retaken as many times as necessary.
  2. Students will not be able to proceed to subsequent units in the course until the unit exam in each unit is successfully completed and passed.
  3. Final exams are presented at the conclusion of each course, with a varying number of questions depending on the amount of content contained in the course. Students may take the examination as many times as necessary to achieve a passing score and demonstrate understanding of the material, unless the jurisdiction or education type specifies otherwise. Please refer to the state-specific catalog page(s) for information on the number of final exam attempts, passing percentage required, and proctoring requirements.

For MLO courses: Final exams are presented at the conclusion of each course, with a varying number of questions depending on the amount of content contained in the course. Students may retake the examination up to 3 times if needed (4 total attempts). The minimum passing score is 70%.

  1. Except as otherwise provided in these Terms and Conditions, in cases where a minimum passing score is required on the final exam and the student fails after the allowed number of attempts, The CE Shop will allow the student to re-enroll one time in a course and begin the entire course again at no additional charge. If failed a second time, the student will have to repurchase the course at full price.
  2. If a jurisdiction requires the final course exam to be proctored, the student will be required to use The CE Shop’s third-party electronic proctoring solution at the student's cost, where applicable. The student will need to schedule an appointment with the online proctor in advance. Full details of the online proctoring process can be accessed here.

REASONABLE ACCOMMODATION POLICY

The CE Shop provides reasonable accommodations for disabilities. Students must provide 7 to 10 business days’ notice in order for their accommodation to be properly processed. The full ADA policy and procedure can be found here.

CRIMINAL HISTORY

A criminal history may make you ineligible for the license you are seeking. For questions or information, please contact the licensing agency in the state for which you are interested in becoming licensed.

CONDUCT POLICY

All students are required to respect other students, faculty members, and employees of The CE Shop. Possession of weapons of any kind, illegal drugs, or alcohol are strictly prohibited on any The CE Shop property.

DISMISSAL

Violation of any The CE Shop policies may result in permanent dismissal from the school. After review of all pertinent facts and information, the CEO of The CE Shop will make the final determination in regard to dismissal and/or re-admittance.

PREVIOUS CREDITS

Credits earned from another institution cannot be combined with those earned through The CE Shop. The CE Shop does not guarantee the transferability of its credits to any other institution unless a written agreement exists with another institution.

LICENSE INFORMATION

It is the responsibility of the student to provide The CE Shop with the student's correct and complete license number and any and all required information (legal name, date of birth, etc.) on record with the entity that issues the student's license. The CE Shop will not be responsible or liable for any disciplinary action by any regulatory entity including, but not limited to, a course not being reported on time or late/reinstatement fees or changes in license status to the licensee as a result of incorrect license information provided by the student.

COPYRIGHT POLICY

All Rights Reserved. All course materials offered by The CE Shop are copyrighted by either The CE Shop or its licensed content providers. No part of The CE Shop's course content may be reproduced, retransmitted, distributed, sold, published, broadcasted or circulated, including to individuals in the same company or organization, without the express written consent of The CE Shop. Course content received electronically via the Internet may (when permitted) be displayed or printed for your personal, non-commercial use only. Purchase of a course includes a license for one person to use the course materials through course expiration, unless otherwise stated. Completed course access is available for a minimum of 6 months. It is not permissible to distribute files containing course materials or printed versions of course materials to individuals who have not purchased the course(s) without the express written consent from The CE Shop. It is also not permissible to make the course materials available to others over a computer network, Intranet, Internet, or any other storage, transmittal, or retrieval system without the express written consent of The CE Shop.

LEGAL WAIVER

The CE Shop, its authors, publishers, instructors, and employees are not in any way offering legal, accounting, tax, or any other professional or legal advice. No information communicated by any of the above, or contained in any course(s) created by The CE Shop, shall be construed as such. If professional or legal advice is required, you should seek the services of a competent advisor. Further, while The CE Shop provides packages and courses designed to meet your needs, IT IS SOLELY YOUR RESPONSIBILITY to ensure you have ordered and completed the correct number and type (mandatory/elective) of hours required to obtain or renew your

license by your deadline. By purchasing from The CE Shop, you hereby agree to hold harmless and release The CE Shop, and its directors, officers, agents, instructors and employees from any and all liability and/or loss or damage based on, or in any way related to, The CE Shop's course content or The CE Shop's providing of the course content.

FOR INFORMATIONAL PURPOSES ONLY

The content on The CE Shop website is intended to be used for informational purposes only. Products and services offered by The CE Shop are not available in all jurisdictions or for all license types. The website may also contain technical inaccuracies or typographical errors. The CE Shop will, from time to time, revise the information, products, and services described on The CE Shop website and The CE Shop reserves the right to make such changes at any time without notice.

PRIVACY STATEMENT

The CE Shop values your privacy and your personal information. We may change our Privacy Statement from time to time and we encourage you to review our Terms and Conditions whenever you interact with The CE Shop to stay informed. There are limited instances in which The CE Shop will provide your information to a third party. These are:

  1. The CE Shop may provide your information to your referral source (you came to the website through the third party) in the event that you were referred to The CE Shop by a referral source. By purchasing from The CE Shop and thus agreeing to these Terms and Conditions, you hereby grant The CE Shop permission to provide your information to the referral source.
  2. The CE Shop may provide/sell your information to those third parties that you specifically grant permission for in other parts of the website and/or LMS.
  3. The CE Shop may provide your information to a third party if necessary to comply with regulatory requirements, such as licensure rules and state taxation requirements.
  4. The CE Shop may provide your information to a third party to improve business practices.

CALIFORNIA PRIVACY POLICY

See the California privacy policy here.

LINKS TO OTHER INTERNET SITES

Links to other Internet sites ("hyperlinks") on The CE Shop website are included only as a convenience for you as a visitor to The CE Shop website. The CE Shop makes no judgments or warranties with respect to the accuracy, timeliness, or suitability of the content of any of these hyperlinks, and The CE Shop assumes no liability for the content or presentation of the hyperlinks. By providing a hyperlink to a service or third-party website, The CE Shop does not endorse the linked service or website, its content, or its sponsoring organization. We encourage you to read the privacy statements of each and every website to which we link. Please note that these websites may or may not have privacy policies and those policies may be more or less restrictive than The CE Shop's privacy policy.

VIRUSES

It is your responsibility to scan any and all downloaded materials received from the Internet. The CE Shop shall not be responsible or liable for any damage caused by viruses or related hazards, whether or not that virus or hazard resulted from a visit to The CE Shop website. You, and not The CE Shop, assume the entire cost of all necessary servicing, repairs, or correction related to computer viruses.

SECURITY

The CE Shop takes standard precautions to ensure that its systems are secure and that they meet industry standards, including the application of firewalls for its Internet-based systems. When appropriate, The CE Shop employs the use of encryption technologies, user authentication systems (e.g., passwords and personal identification numbers) and access control mechanisms. The CE Shop does not guarantee that your information is safe from an attack on its systems. By purchasing from The CE Shop, you hereby agree to hold harmless and release The CE Shop, and its directors, officers, agents, instructors and employees from any and all liability or loss or damage based on or in any way related to the above in any form or fashion.

INFORMATION PROVIDED "AS IS"

THE COURSES PROVIDED BY THE CE SHOP AND THE INFORMATION CONTAINED ON THE CE SHOP WEBSITE ARE PROVIDED "AS IS" AND WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. THE CE SHOP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE CE SHOP DOES NOT WARRANT THAT THE ACCESS TO THE CE SHOP WEBSITE WILL BE UNINTERRUPTED, THAT THE MATERIALS AND/OR COURSES CONTAINED THEREIN WILL BE ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE CE SHOP WEBSITE OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

LIMITATION OF DAMAGES

UNDER NO CIRCUMSTANCES SHALL THE CE SHOP BE LIABLE FOR ANY DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE MATERIALS AND/OR COURSES ON THE CE SHOP WEBSITE, EVEN IF THE CE SHOP OR AN AUTHORIZED AGENT OR BROKER, CONTRACTOR, OR OTHER REPRESENTATIVE/EMPLOYEE OF THE CE SHOP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If applicable law

does not permit the exclusion or limitation of liability or certain categories of damages, the above limitation or exclusion may not apply to you and the applicable law shall govern. In no event, however, shall The CE Shop's total liability to you for all damages, losses, or causes of action exceed the amount paid by you to The CE Shop in the last 12-month period. No claim may be brought more than one (1) year after accrual of such claim.

OTHER TERMS & CONDITIONS

You agree that The CE Shop has the right to terminate your account at any time if The CE Shop has reason to believe that your account is being fraudulently accessed for unauthorized reasons. If you have questions concerning any of The CE Shop's Terms and Conditions, please feel free to contact The CE Shop by calling The CE Shop's Customer Service Department at 888.850.0955 or by sending an email to Support@TheCEShop.com.

COOKIES

As you browse websites, online ad networks working with The CE Shop may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus tailor more relevant ads to you. If you do not wish to receive such tailored advertising, you can visit the pages below to opt out.

The CE Shop may use the following types of cookies:

  1. Strictly Necessary Cookies

    These cookies help to carry out transactions or requests initiated by you. Examples include, but are not limited to, remembering information provided by you as you complete your transaction or courses on the site and managing your logged-in status during your user sessions.

  2. Functional Cookies

    Functional cookies allow the site to remember choices you have made. Functional cookies allow the site to remember your specific settings, such as your state and license type and items that have been placed in your cart.

  3. Analytic Cookies

    Analytic cookies allow us to collect data relating to your use of our website, including the content on which you click while shopping on the site and completing your courses. These cookies are used to improve the performance and design of the website. These cookies may be provided by a third-party analytic tool(s) but are only used for purposes related to our website.

  4. Targeting Cookies

    Targeting cookies remember information regarding your use of the website so we can serve promotional and other targeted information to you.

Each type of web browser offers ways to restrict and delete cookies. For more information on how to manage cookies at the various web browsers, visit the appropriate link below.

MARKETING

By using the Website in any fashion, unless you opt out, you agree that The CE Shop may market to you. Accordingly, should you not want to be marketed to, please opt out of any marketing campaign sent to you.

The CE Shop - Terms & Conditions - Real Estate

THE CE SHOP LICENSING EXAM PASS GUARANTEE

Pre-Licensing + Exam Prep Edge

Regarding Pre-Licensing packages with Exam Prep Edge, The CE Shop guarantees that you will pass the state licensing exam or you are entitled to your money back for the licensing exam. In the event that you do not pass your state licensing exam, to obtain a refund of the cost of your initial licensing exam, you will be required to agree to the terms of, and submit the affidavit. Please contact The CE Shop at 888.827.0777 or Support@TheCEShop.com for refund or credit hour requests. Partial credit is not given for any course. Due to specific regulations prohibiting this refund policy, this refund policy does not apply to Alabama, Florida, Georgia, Hawaii, Kansas, Louisiana, Michigan, Mississippi, Missouri, New Jersey, North Dakota, Pennsylvania, South Carolina, and Tennessee.

Standalone Exam Prep Edge

In the event that you purchased Exam Prep Edge as a standalone product (not in conjunction with any Pre-Licensing courses), The CE Shop guarantees that you will pass the state licensing exam or you are entitled to a refund for the full cost paid for the Exam Prep Edge course.

To be eligible for a refund, you must demonstrate mastery in your Exam Prep Edge course and meet all requirements within the affidavit. Due to specific regulations prohibiting this refund policy, this refund policy does not apply to Alabama, Georgia, Florida, Hawaii, Kansas, Louisiana, Michigan, Mississippi, Missouri, New Jersey, North Dakota, Pennsylvania, South Carolina, and Tennessee.

Course Expiration

CONTINUING EDUCATION AND POST-LICENSING EDUCATION

Except as modified for North Carolina, Oklahoma, Washington, D.C., and Iowa as provided below, Continuing Education and Post-Licensing course(s) must be completed within 12 months from the time of purchase. If the course is not completed within that 12-month period or other period as provided below for North Carolina, Oklahoma, Washington, D.C., and Iowa, the student will be required to purchase a new course at 50% of the current retail price of the new course and fully complete the new course, including passing the final exam, if the student wants credit for the new course.

  • NORTH CAROLINA CE COURSES: North Carolina provides that a student shall not register for any Continuing Education course between June 11th and June 30th, inclusive, of any approval period. Further, a student shall complete the course within 30 days of the date of purchase of the course but in no event later than June 10th of that approval period. In other words, if you purchase a North Carolina CE course, it will expire 30 days from time of purchase or by June 10 of that approval period, whichever occurs first.
  • NORTH CAROLINA POST COURSES: North Carolina provides that a course must be completed within 6 months of enrollment.
  • OKLAHOMA CE AND POST COURSES: Oklahoma provides that a course must be completed within 6 months from the date of purchase.
  • WASHINGTON, D.C. CE COURSES: The District of Columbia provides that a course must be completed within 3 months from the date of purchase.
  • IOWA CE COURSES: Iowa provides that a course must be completed within 6 months from the date of purchase.

PRE-LICENSING EDUCATION

Except as modified below for North Carolina and Washington, D.C., Pre-Licensing courses expire either 6 (six) months or 12 (twelve) months from the original date of purchase. Please refer to the state-specific catalog page for course expiration information. For those courses that expire 6 (six) months after the date of purchase, the student will be granted an automatic 1 (one) month extension at no charge and such 1 (one) month free extension will be applied immediately after the initial 6 (six) month term. For any reactivation or extension of the course after the 7th (seventh) month, The CE Shop will charge the student 20% of the current retail price of the course for each 30-day extension or partial 30-day extension in the event that the course expires prior to the end of the final 30-day extension. Extensions or reactivations cannot be granted beyond 12 (twelve) months from the original date of purchase of the course since in all events, the course expires 12 (twelve) months from the original date of purchase.

If the course is not completed within 12 (twelve) months from the original date of purchase or other period as modified below, the student will be required to purchase a new course at 50% of the current retail price of the new course and fully complete the new course, including passing the final exam, if the student wishes to be granted credit for the new course.

WASHINGTON, D.C. PRE-LICENSING COURSES: The District of Columbia provides that Pre-Licensing courses must be completed within 3 months from the original date of purchase.
NORTH CAROLINA PRE-LICENSING COURSES: North Carolina provides that Pre-Licensing courses must be completed within 6 months from the original date of enrollment. No extensions are permitted.

EXAM PREP EDGE

Exam Prep Edge courses expire 15 (fifteen) months from the original date of purchase. Extensions are not applicable to Exam Prep Edge products.

COMPLETION REQUIREMENTS

Students must spend all required seat time engaged in the course material to receive credit for the course. In those states that require monitored seat time, our online course delivery system manages this requirement for you.

In addition to the above, the below provided states have specific completion requirements:

  • ALABAMA real estate sales licensees are not allowed to complete more than 6 hours of Pre-License course hours in a 24-hour period. Real Estate Broker licensees are not allowed to complete more than 9 hours of Pre-License course hours in a 24-hour period. Real estate licensees are not allowed to complete more than 9 hours of Post-License Education or Continuing Education hours in a 24-hour period.
  • ALASKA real estate licensees are only allowed to complete a total of 10 CE course hours in a 24-hour period.
  • ARIZONA real estate licensees are not allowed to complete more than 9 CE course hours in a 24-hour period and no more than 10 Pre-Licensing course hours in a 24-hour period.
  • CALIFORNIA real estate licensees are limited to completion of final examinations for a maximum of 15 credit hours during any one 24-hour period. A maximum of 8 hours reading/study time per day shall be used in calculating the number of days that must lapse from the time the participant has had access to the course material until the examination can be accessed (e.g., if 8 credit hours have already been started and the final exam completed in a 24-hour period, the final exam for an additional course will not be available until the next 24-hour period). Students must spend the requisite number of hours navigating through the content and completing the incremental assessments prior to being granted access to the final examination (e.g., for a 3-credit course, a minimum of 3 hours must elapse and all unit quizzes must be complete before the final exam can be accessed). A student may enroll in any number of courses with the following guidelines: Schools may not offer a single correspondence course that is to be completed in less than 2½ weeks. This rule applies regardless of the number of schools the student is taking courses from. No more than two courses may be completed in a 5 (five) week period. For example: Completion time for 1 course = 2½ weeks, for 2 courses = 5 weeks, 4 courses = 10 weeks, 6 courses = 15 weeks, 8 courses = 20 weeks. PLEASE NOTE: Free trials are not counted/included in the 2 ½ week calculation – this calculation begins only upon paid enrollment for a course/courses.
  • COLORADO real estate licensees are only allowed to complete a total of 8 CE course hours in a 24-hour period.
  • NORTH DAKOTA and UTAH real estate licensees are only allowed to complete a total of 8 course hours in a 24-hour period.
  • ILLINOIS no more than 12 hours of CE credit may be taken or earned in one calendar day.
  • KENTUCKY Pre-Licensing real estate licensees are only allowed to complete a total of 9 course hours (classroom, distance or internet) in a 24-hour period.
  • MINNESOTA real estate licensees are only allowed to complete a total of 8 CE course hours (classroom, distance or internet) in a 24-hour period.
  • TEXAS students must participate in each course for the number of hours of credit awarded and daily course segments of qualifying courses cannot exceed 12 hours. Daily course segments of elective CE courses cannot exceed 10 hours. A 30-hour qualifying course cannot be started and completed in less than 3 days and starting and completing more than one qualifying course within the same 3 days is also not permitted.

ATTENDANCE AND PROGRESS POLICY

Students must spend a minimum of 50 minutes (60 minutes in Georgia, Hawaii, Maine, Massachusetts, Minnesota, Ohio, and Oregon; and 55 minutes in New Hampshire) per hour of approved credit in the learning management system. Example: For a 3-credit hour course, a student must be actively engaged in the course for 150 minutes (3 x 50 minutes).

PREVIOUS CREDITS

At present, the only agreement that exists is with Davis College for Ohio Salesperson Pre-Licensing courses. These Ohio Pre-Licensing courses are eligible for credit hours with Davis College. For more information, please go to daviscollege.edu/priorlearning.html.

Arizona-Specific Terms and Conditions

The above are contained in the attached link:

Enrollment Agreement

The Arizona Department of Real Estate requires biometric authentication for the 90-hour pre-licensing and 6-hour contract writing course. Students will be required to enroll and authenticate their identity through an outside vendor every time they log in, one time during each logged in session, and prior to taking the final school exam for the course. Instructions on how to set this up are located within the course.

In the event that the terms and conditions of the Enrollment Agreement differ from The CE Shop General Terms and Conditions provided above, the Terms and Conditions of the Enrollment Agreement shall prevail.

Colorado-Specific Terms and Conditions

The above are contained in the attached two links:

Catalog

Enrollment Agreement

In the event that the terms and conditions of the Catalog and the Enrollment Agreement differ from The CE Shop General Terms and Conditions provided above, the Terms and Conditions of the Catalog and the Enrollment Agreement shall prevail.

Delaware-Specific Terms and Conditions

The above are contained in the attached two links:

Catalog

Enrollment Agreement

In the event that the terms and conditions of the Catalog and the Enrollment Agreement differ from The CE Shop General Terms and Conditions provided above, the Terms and Conditions of the Catalog and the Enrollment Agreement shall prevail.

Georgia-Specific Terms and Conditions

The above are contained in the attached link:

Notice to Students

Hawaii CE Shop Students

Within the last 20 years, if you have one or more felonies or one or more misdemeanors in your history, outstanding tax obligations with no payment plan in place, and/or any judgments, please contact the Real Estate Branch, 808.586.2643, and determine whether or not you should file the Preliminary Decision Application prior to completing a Pre-License course. The Preliminary Decision Application will allow the Hawaii Real Estate Commission to review your history and make a determination of either MOST LIKELY APPROVE or MOST LIKELY DENY your license application when submitted. The decision of the Commission is non-binding, and a license candidate may submit his or her license application no matter what the Commission’s decision is for the Preliminary Decision Application. The Preliminary Decision gives the license candidate a window of probability as to the acceptance or denial of a license application, so that the license candidate does not waste time and money on a Pre-License course, if the likelihood of denial is evident.

Kentucky-Specific Terms and Conditions

The above are contained in the attached link:

Catalog and Enrollment Agreement

Maryland-Specific Terms and Conditions

The above are contained in the attached two links:

Catalog

Enrollment Agreement

In the event that the terms and conditions of the Catalog and the Enrollment Agreement differ from The CE Shop General Terms and Conditions provided above, the Terms and Conditions of the Catalog and the Enrollment Agreement shall prevail.

Michigan-Specific Terms and Conditions

The above are contained in the attached link:

Enrollment Agreement

In the event that the terms and conditions of the Enrollment Agreement differ from The CE Shop General Terms and Conditions provided above, the Terms and Conditions of the Enrollment Agreement shall prevail.

Nevada-Specific Terms and Conditions

The above are contained in the attached two links:

Nevada Catalog

Nevada Enrollment Agreement

North Carolina-Specific Terms and Conditions

The above are contained in the attached link:

North Carolina Policies and Procedures Document

Ohio-Specific Terms and Conditions

The Ohio Pre-Licensing courses are offered/provided by Davis College and powered by The CE Shop. All of the Davis College Pre-Licensing courses shall have the same terms and conditions of The CE Shop courses unless otherwise provided in these terms and conditions.

Oregon-Specific Terms and Conditions

The above are contained in the attached two links:

Catalog

Enrollment Agreement

In the event that the terms and conditions of the Catalog and the Enrollment Agreement differ from the The CE Shop General Terms and Conditions provided above, the Terms and Conditions of the Catalog and the Enrollment Agreement shall prevail.

Pennsylvania CE Shop Students

Should you have a complaint, please call the PA Bureau toll-free telephone number, 800.822.2113, to obtain information about filing a complaint against the real estate education provider.

South Carolina-Specific Terms and Conditions

The above is contained in the attached link:

Enrollment Agreement

In the event that the terms and conditions of the Enrollment Agreement differ from The CE Shop General Terms and Conditions provided above, the Terms and Conditions of the Enrollment Agreement shall prevail.

Texas-Specific Terms and Conditions

The above is contained in the attached links:

Salesperson Enrollment Agreement

Broker Enrollment Agreement

In the event that the terms and conditions of the Enrollment Agreement differ from The CE Shop General Terms and Conditions provided above, the Terms and Conditions of the Enrollment Agreement shall prevail.

Please note: A criminal history may make you ineligible for the license you are seeking. You can request a criminal history evaluation from the Texas Real Estate Commission by following the instructions here.

Utah-Specific Terms and Conditions

The required Statement to Students is contained in the below link:

Statement To Students

In the event that the terms and conditions of the Statement to Students differs from The CE Shop General Terms and Conditions provided above, the Terms and Conditions of the Statement to Students shall prevail.

Washington-Specific Terms and Conditions

The above is contained in the attached link:

Catalog

In the event that the terms and conditions of the Catalog differ from the The CE Shop General Terms and Conditions provided above, the Terms and Conditions of the Catalog shall prevail.

The CE Shop Team - Terms & Conditions - Mortgage

COURSE EXPIRATION POLICY

PRE-LICENSING EDUCATION

National Pre-Licensing courses have a specified start and end date and are instructor-led. Students must select their course start date within 90 days of purchase. Once the start date has been selected students will have that day plus an additional 12 full calendar days to complete their course.

State-specific Pre-Licensing courses, where required, must be completed within 90 days from the date of purchase. Verify state requirements here.

EXAM PREP EDGE

Exam Prep Edge courses expire 180 days from the date of purchase.

CONTINUING EDUCATION

All CE courses will expire annually on 12/31. Some states require that CE is completed prior to 12/31 – please refer to the list below.

  • Georgia – CE completion deadline is 10/31 (any CE completed after this date could incur a late fee)
  • West Virginia and District of Columbia – CE completion deadline is 11/1
  • Kentucky and South Carolina DCA – CE completion deadline is 11/30
  • Idaho, Iowa, Kansas, Puerto Rico, and Vermont – CE completion deadline is 12/1
  • Utah DRE and Washington – CE completion deadline is 12/15

SEAT TIME

Seat time will be enforced.

EXAMINATIONS

For MLO courses: Final exams are presented at the conclusion of each course, with a varying number of questions depending on the amount of content contained in the course. Students may retake the examination up to 3 times if needed (4 total attempts). The minimum passing score is 70%.

STUDENT RULES OF CONDUCT

Rules of Conduct for NMLS-Approved Pre-Licensure (PE) and Continuing Education (CE) Courses

The Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act), requires that state-licensed MLOs complete Pre-Licensing (PE) and Continuing Education (CE) courses as a condition to be licensed. The SAFE Act also requires that all education completed as a condition for state licensure be NMLS-approved. Since 2009 NMLS has established course design, approval, and delivery standards which NMLS-approved course providers are required to meet. To further ensure students meet the

requirements of the SAFE Act, NMLS has established a Rules of Conduct (ROC). The ROC, which have been approved by the NMLS Mortgage Testing & Education Board and the NMLS Policy Committee, both of which are comprised of state regulators, and are intended to stress that NMLS-approved education be delivered and completed with integrity.

Rules of Conduct

As an individual completing either Pre-Licensure education (PE) or Continuing Education (CE), I agree to abide by the following rules of conduct:

  1. I attest that I am the person who I say I am and that all my course registration information is accurate.
  2. I acknowledge that I will be required to show a current government issued form of identification prior to, and during the course, and/or be required to answer questions that are intended to verify/validate my identity prior to, and during the course.
  3. I understand that the SAFE Act and state laws require me to spend a specific amount of time in specific subject areas. Accordingly, I will not attempt to circumvent the requirements of any NMLS-approved course.
  4. I will not divulge my login ID or password or other login credential(s) to another individual for any online course.
  5. I will not seek or attempt to seek outside assistance to complete the course.
  6. I will not give or attempt to give assistance to any person who is registered to take an NMLS-approved Pre-Licensure or Continuing Education course.
  7. I will not engage in any conduct that creates a disturbance or interferes with the administration of the course or other students’ learning.
  8. I will not engage in any conduct that would be contrary to good character or reputation, or engage in any behavior that would cause the public to believe that I would not operate in the mortgage loan business lawfully, honestly and fairly.
  9. I will not engage in any conduct that is dishonest, fraudulent, or would adversely impact the integrity of the course(s) I am completing and the conditions for which I am seeking licensure or renewal of licensure.

I understand that NMLS-approved course providers are not authorized by NMLS to grant exceptions to these rules and that I alone am responsible for my conduct under these rules. I also understand that these rules are in addition to whatever applicable rules my course provider may have.

I understand that the course provider or others may report any alleged violations to NMLS and that NMLS may conduct an investigation into alleged violations and that they may report alleged violations to the state(s) in which I am seeking licensure or maintain licenses, or to other states.

I understand the CSBS Privacy Notice is applicable to these Rules of Conduct. The CSBS Privacy Notice can be found here: https://nationwidelicensingsystem.org/about/policies/NMLS%20Document%20Library/CSBS%20External%20Privacy%20Notice-6.18%20(1).pdf 

I further understand that the results of any investigation into my alleged violation(s) may subject me to disciplinary actions by the state(s) or the State Regulatory Registry (SRR), including removal of any course from my NMLS record, and/or denial or revocation of my license(s).

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